Policies

• 910 Clean

910 Clean is locally owned and operated.

910 Clean is an Environmentally Friendly cleaning, serving NC since 2015.

910 Clean brings professional detail and quality at a fair reasonable price.

910 Clean is Licensed and fully Insured, protecting you.

910clean is a fully insured cleaning company. 
910 clean is fully insured and legally required worker's compensation insurance.

Termination of Services

 Clients may terminate cleaning services at any time by providing 910 Clean a minimum of 30 days' written notice via email. Please note that the client is responsible for the full cost of all regular services scheduled within that 30-day period, whether performed or not. 910 Clean reserves the right to cancel services without notice for any violation of our policies.

Cancellations 

Once we take a reservation we hold that time slot open for you, schedule the proper amount of work hours and turn away other potential clients in order to ensure your appointment.  

if it is an add on service we need 5 business notice as we have turned away clients and allotted that time slot for you.

100% of cleaning without proper notice. 

monthly cleans are 6 business days.

bi-weekly:  5 business days.
weekly: 3 business days

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While we never like to impose cancellation fees we must for cancellations with little or no notice.  We understand this is an inconvenience but remember all providers do this in order to run a business (your doctor, your lawyer, plumber, etc.)

Returned Checks
In the event of a returned check client agrees to make electronic payment, through Venmo or Zelle for 100% of the service cost plus a returned check of $40.00.

Add-on Services 
We are happy to provide you with additional services (inside of the refrigerator/cupboards, extra linens, etc).  Additional tasks need to be requested in advance via email or text so we can schedule the additional time and supplies needed.  Additional fees are incurred when additional services are needed.  

Holiday Request:
The sooner the better.
We will not skip your cleaning due to a holiday, we reserve the right to adjust your cleaning forward or back a couple to few days.